Joanna Hagan

Joanna is a creative problem solver and enthusiastic learner with a lifelong passion for writing and a 20 year old (and counting!) devotion to knowledge management and library services. Armed with a Bachelors degree in English & American Studies and a Masters degree in Library & Information Science, she has built and maintained knowledge management capabilities and provided writing services for corporations and nonprofit organizations of all sizes.

Whether she is writing articles or designing solutions for organizing data, information, and expertise, Joanna always works with the needs of her end users and readers in mind. Her goal is to ensure that everything she creates is accessible, insightful, and actionable.